In excess of £2m worth of improvements to the customer facilities at Chester station have been delivered to date by Transport for Wales.
The majority of the work to improve customer facilities at the station has now been completed. The improvements completed to date, include:
· Brand new CCTV system
· New and extended gate line area
· New customer information screens (CIS)
· Additional ticket vending machines
· Roaming mics and hearing loop systems
· New quiet room
· New platform and concourse seating
· Refurbished toilets and a new changing place toilet
· New water refill unit
· Cycle shelter upgrades
· New bins
· New poster cases
· New signage and branding
Later this year they plan to complete installation of the new ticket desk on the main concourse and a new passenger assist help point, subject to obtaining listed building consent.



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